Effective Date: January 1, 2024

Introduction

Citadel Life Safety LLC ("we", "us", "our") is committed to protecting the privacy and security of your personal information. This privacy policy explains how we collect, use, protect, and share information about you, both offline and online, in connection with our security and safety solutions and services.

Information We Collect

We collect information to provide and improve our services, including:

- **Personal Identification Information:** Names, email addresses, physical addresses, phone numbers, and other contact details.

- **Device Information:** Information about the devices used to access our services, including hardware models, operating systems, unique device identifiers, and network information.

- **Financial Information:** For processing payments, we might collect payment details through secure third-party payment processors.

How We Use Your Information

Your information is used to:

- Provide, maintain, and improve our services.

- Process transactions and send related information, including confirmations and invoices.

- Communicate with you about products, services, offers, promotions, and events.

- Enhance the safety and security of our services.

Sharing Your Information

We do not share your personal information with third parties except:

- With service providers performing services on our behalf.

- For legal reasons, including to meet national security or law enforcement requirements.

- In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your personal information we hold.

Security of Your Information

We take reasonable measures to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

Contact Us

If you have any questions about this privacy policy, please contact us at info@citadellifesafety.com.